Shipping & Returns Policy

Please allow a minimum of 24 hours for the processing and fulfillment of your order.

• Orders before 1:00 PM: Generally processed on the same day.
• Orders after 1:00 PM: Processed on the following working day.
• Weekend Orders: Placed after 1:00 PM on Saturday through Sunday midnight will be processed on Monday.

• Orders are generally delivered within 2–7 business days across India, depending on the delivery PIN code.
• Once dispatched, you will receive an email/SMS confirmation containing your courier tracking details.
• Orders containing pre-order products will ship together at the earliest possible batch date.

At Bhoofi, we take immense pride in the craftsmanship of our products. If you are not completely satisfied with your purchase, you may request a return within 7 days of delivery.

• Return requests must be initiated within 7 calendar days of delivery.
• The product must be unused, unworn, unwashed, and in its original pristine condition.
• All original packaging, branded dust bags, tags, and accessories must remain intact.
• Items showing signs of usage, damage, or alterations are not eligible for return.
• Clear photographs of the item and its packaging may be requested to authorize the return.

If your order arrives damaged, defective, or incorrect, please reach out to our team immediately with clear photographs. Upon inspection, we will promptly:

• Arrange a complimentary replacement (subject to stock availability); or
• Issue a complete refund if preferred or if stock is unavailable.

• Change of Mind / Standard Returns: The customer is responsible for standard return shipping charges.
• Damaged or Incorrect Items: Bhoofi will fully cover and coordinate return pickup logistics at no extra cost to you.

If the tracking indicates your package was delivered but you haven't received it, please notify us immediately. We will raise an official investigation claim with our courier partner. Following their confirmation, a replacement or refund will be processed.

Please double-check that your full address, phone number, and PIN code are accurate at checkout. If an error is noticed, contact us prior to shipment. Once an order has been dispatched, address modifications cannot be guaranteed.